What is your refund policy?Updated a year ago

Orders are eligible for refunds and replacements within 6 months from the order date. After 6 months, the order is locked and archived in our system and is no longer eligible for a refund or a replacement. Digital items, underwear (boxers), and shipping fees are non-refundable. 

For returns, we can accept an item sent back for a refund of the purchase price (if any discounts were applied, the refund will reflect the discounted price, not the full price). Digital products cannot be returned and cannot be refunded once purchased. 

We are unable to process direct exchanges of merchandise. We can accept a return for a refund (see above), and then you can place a new order for the item/size/color/style that you prefer.