Information about placing orders on the Dungeons & Daddies Store
We can cancel an order for a full refund as long as it has not yet shipped. Contact us with the order number (or reply to your order confirmation email) as soon as you decide to cancel your order!. If the order has already shipped, we won’t be able t
We accept payments from debit cards, major credit cards, PayPal, Google Pay, and Apple Pay. We cannot process ATM cards, checks, money orders, purchase orders, orders placed over the phone, or cash transactions.
It is our policy to ensure payment is cleared before shipping any items. We do this by processing the payment upon checkout. If an e-check or payment is declined, your order can not be shipped.
Yes! Our store offers location-based currency conversions (based on your IP address) so you should see prices listed in your local currency and be able to pay with that currency at checkout. Please note that depending on your financial institution's
We are unable to ship your order as a gift with a value of $0—even if you intend to give the item(s) as a gift to someone else—as we must adhere to customs laws and fill out each customs form completely and correctly. If we do not properly fill out t
If your order is being shipped outside the U.S., you may be charged additional import fees and customs taxes when it arrives. We recommend being aware of the import/customs regulations in your country before placing your order. Please note that some